Opening for Process Management
Experience: 2-5 Years
Shift: 08.00 PM 04.30 AM
Rotational week off - 2 Days
FREE CAB & FOOD
Roles and Responsibilities:
2+ yrs of experience in an International Call-Center environment handling inbound calls.
Experience in handling client calls in a contact center environment (Intake Phone Specialist)
General knowledge of Telephone techniques.
Excellent English skills and general email and telephone handling etiquette.
Service oriented with proficiency in oral/written communication and interpersonal skills
Strong work ethic, meticulous attention to detail, and proven ability to work well under pressure.
Professional and friendly attitude and ability to establish a rapport with clients over the phone.
Excellent interpersonal skills and experience working effectively in a team setting.
Excellent communication skills, including the ability to speak articulately, write clearly and concisely and determine whether the message was properly understood.
Strong grasp of business English, including correct and appropriate grammar, spelling, and punctuation.
Please feel free to reach me in case of further clarifications.
Thanks & Regards.
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time